Here at Northern Sky Fabrics we want nothing more than that our customers are satisfied! If there is a mistake in your order, please email us at firstname.lastname@example.org so we can make it right.
If you are not satisfied with your order, please contact us and we will refund you for your purchase up to 14 days after you have made the purchase. We will only accept returns that are in new condition, are smoke free and pet hair free. The customer is responsible for the full cost of return shipping. All returns are subject to a 15% restocking fee. If an error has occurred with your order, NSF will cover the cost of return shipping.
We do our best to have pictures on our website that represent the items and colours of the items in the best possible way. However, all screens are different, and photos and manufacturer's colour swatches are not always exact. If you are hoping to have colours matched, please contact us, we would love to help you out!